Locations & Hours

Del-Mar-Va Council, Inc.
100 W. 10th Street, Suite 915
Wilmington, DE 19801
PHONE: 302-622-3300 or 1-800-766-SCOUT (7268)
Monday through Friday 8:30 AM – 5:00 PM

Wilmington Scout Shop and Customer Service Center
912 Justison Street
Wilmington DE 19801
Free parking in the Riverfront Shipyard Shops parking lot near Blue Rocks Stadium
PHONE: 302-622-3300 or 1-800-766-SCOUT (7268)

Retail Store Hours: Monday, Tuesday, Thursday, Friday 9:00 AM to 6:00 PM
Wednesday 9:00 AM to 7:00 PM
Every Saturday 9:00 AM to 3:00 PM

Unit account sales are handled at the front desk for faster checkout

Service Center Hours: Monday through Friday 9:00 AM to 5:30 PM
Secure payment/drop off is available at the Service Center for your convenience

From the South: Take I-95 North into Wilmington

  • Take Exit 6 at Maryland Ave/Route 4 toward Martin Luther King Boulevard
  • Follow Signs to SHIPYARD SHOPS and FRAWLEY STADIUM
    • turn right at the bottom of ramp onto Read Street
    • turn right on S Madison and follow to Justison Street
    • turn right onto Justison Street, past Joe's Crab Shack on the left and Chase Center on the right
  • Wilmington Scout Shop and Council Service Center are located on the left in the first Shipyard Shop Building near the Frawley Stadium parking lot

From the North: Take I-95 South into Wilmington

  • Take Exit 6 at Fourth ST/SR 9 toward SR 4/Martin Luther King Boulevard
  • Follow Signs to SHIPYARD SHOPS and FRAWLEY STADIUM
    • turn slight left onto N Jackson Street
    • turn left onto Lancaster AV DE 48 East to cross under I-95
    • turn right on S Madison and follow to Justison Street
    • turn right onto Justison Street, past Joe's Crab Shack on the left and Chase Center on the right
  • Wilmington Scout Shop and Council Service Center are located on the left in the first Shipyard Shop Building near the Frawley Stadium parking lot

Akridge Scout Reservation Outdoor Programs Department and Customer Service Center
1910 Baden Powell Way
Dover, DE 19904
Monday through Friday 8:00 AM – 5:00 PM

Located off New Burton RD, ¼-mile South of Webb's Lane, just down the street from Delaware Brick

Henson Scout Shop Hours
5700 Nanticoke RD
Rhodesdale, MD 21659
Wednesday 3:00 PM – 7:00 PM
Every Saturday 9:00 AM – 3:00 PM
     (Closed on Holiday Weekends - please check Council Calendar)
PHONE: 410-202-0053, ext. 509 Fax: 302-622-3308
EMAIL: hsr@dmvc.org

Salisbury Office
31901 Tri-County Way, Suite 118
Salisbury, MD 21804
Open by appointment with Finance Director Kevin LesCallette (ext. 207) or Field Director Paul Odom (ext. 209)

For Directions to Our Camps – Click Here

Customer Service Feedback Page

Looking for a way to express your thoughts on our service to you? This is the place! Whether to extend praise or offer constructive criticism, how you feel about the service we provide is very important to us. We work hard every day to do the best we can to support your delivery of quality Scouting programs.

Take this short survey by clicking here - there is a place for comments too!
Or contact us by telephone at 1-800-766-7268 and leave a message by dialing option 8 or ask our receptionist for extension 100, our customer service hotline.

Our Return Telephone Call Policy

Our aim is to support unit level programming as efficiently as possible. It is our policy that if you leave a message on a Council employee’s regular desk phone extension, we promise to return your call as soon as possible, but before the end of the next business day. If for some reason this does not happen, you can contact our customer service hotline by calling our main number and dialing option 8 to leave a message.

If an employee is going to be away from his/her phone for more than a 24-hour period when this pledge could not be met, he/she will change their outgoing message to indicate so and give you another option to receive the service you need within the 24-hour period promised.

Our Support Staff Mission Statement

It is the mission of the Del-Mar-Va Council support staff to provide our customers a positive experience through courteous and helpful service, instilling the confidence to deliver the mission of the Boy Scouts of America.

© 2017 Del-Mar-Va Council,
Boy Scouts of America - All Rights Reserved