Locations & Hours
Akridge Scout Reservation
Outdoor Programs Department and Customer Service Center
1910 Baden Powell Way
Dover, DE 19904
Monday through Friday 8:00 AM – 5:00 PM
Located off New Burton RD, ¼-mile South of Webb's Lane, just down the street from Delaware Brick
All Customer Service Center sites now offer instant membership scanning and processing - including membership cards mailed to unit leaders within 72 hours!
Henson Scout Reservation
5700 Nanticoke RD
Rhodesdale, MD 21659
Henson Scout Shop Hours
Wednesday 3:00 PM – 7:00 PM
Every Saturday 9:00 AM – 3:00 PM, September through May
Phone: 410-202-0053, ext. 509
Rodney Scout Reservation
400 Rodney Scout Reservation
North East MD 21901
For Directions to Our Camps – Click Here
Customer Service Feedback Page
Looking for a way to express your thoughts on our service to you? This is the place! Whether to extend praise or offer constructive criticism, how you feel about the service we provide is very important to us. We work hard every day to do the best we can to support your delivery of quality Scouting programs.
Take this short survey by clicking here - there is a place for comments too!
Or contact us by telephone at 1-800-766-7268 and leave a message by dialing option 8 or ask our receptionist for extension 100, our customer service hotline.
Our Return Telephone Call Policy
Our aim is to support unit level programming as efficiently as possible. It is our policy that if you leave a message on a Council employee’s regular desk phone extension, we promise to return your call as soon as possible, but before the end of the next business day. If for some reason this does not happen, you can contact our customer service hotline by calling our main number and dialing option 8 to leave a message.
If an employee is going to be away from his/her phone for more than a 24-hour period when this pledge could not be met, he/she will change their outgoing message to indicate so and give you another option to receive the service you need within the 24-hour period promised.
Our Support Staff Mission Statement
It is the mission of the Del-Mar-Va Council support staff to provide our customers a positive experience through courteous and helpful service, instilling the confidence to deliver the mission of the Boy Scouts of America.